Security and Privacy
Please read our Privacy Policy carefully. It applies to everyone who visits, registers or purchases from the www.exclusiveboutique.co.uk We are committed to respecting and protecting your privacy. We want you to be absolutely clear about the information we collect from you, why we collect it and how those details will be used.
We collect customer information only to enable us to do three things; process your orders, improve your shopping experience and to communicate with you about our products, services and promotions.
When you order, we will require your name, e-mail address, credit / debit card number and card expiry date. Without this information we will not be able to process your request or notify you of acceptance of your order.
A contact telephone number may also be required so that we may contact your urgently if there is a problem with your order. We may, unless you advise us otherwise, pass this information to our couriers or other agents in case they need to contact you to arrange the processing or delivery of your order.
Payments, Safety and Security of your Information
All credit card and bank information is sent using secure server encryption. We do not store your credit card or bank details on our servers. We also follow a tight security procedure as required under UK Data Protection Legislation (the Data Protection Act 1998) to protect the information that we store about you from unauthorised access.
We accept payment by all major credit cards. Please note that Exclusive Boutique does not accept cash, cheques or gift vouchers as payment online.
In order to enhance security on our site, www.exclusiveboutique.co.uk uses 3D Secure system. It is the latest fraud prevention initiative launched by the card schemes as a more secure method for authenticating the cardholder at the time of the transaction. Our shoppers will be given the option to register their cards and/or verify their transaction.
Once the shopper has entered their card details on the security company’s payment page they will be prompted on the confirmation page to register their card for 3D Secure (if they have yet to do so) or proceed with the transaction and enter their pins. If they have already registered their cards, they will be redirected to the Verified by Visa/MasterCard Secure Code website to enter their password. Once they have submitted their password, the transaction will continue with the authorization process and then either direct the shopper to your success or failure page.
For further information about these schemes please go directly to http://www.visaeu.com/verified/ or http://www.mastercard.com/securecode/
Your Rights
If, for any reason, you are unsure about the personal and account information we are holding in your name, please contact us. We will happily review your file and update your records if required. You can contact us by email, phone or mail.
Use of 'Cookies'
Our cookies do not contain any personal information about you and are used only to determine your browser and user preferences for our site. We believe that this can greatly assist us in providing you with the service that you desire and to enhance your browsing experience.
Consent
Your use of this website signifies your consent to the collection, processing and use of personal information by us for the purpose of administering and dealing with your order or account, market research, processing your payments, credit reference checking and fraud detection, and for marketing purposes as outlined above. Any changes to our privacy policy will be posted on this site so that you may ensure that you are fully informed of your rights and can notify us of any changes to your preferences. We sometimes track the visits that people make to our site so that we can see which pages are the most and least visited.
Any questions? Please contact us if you have any questions or concerns. We want you to feel secure and happy about shopping with our Exclusive Boutique.